Our programmes

At Capita Apprenticeships we offer a wide range of programmes specialising in professional, business and customer facing apprenticeships.

If you are not sure about which apprenticeships could work for your business, we can provide advice and support to help you make the right choice.

If you have a high volume requirement we can explore options for developing a new programme or customising an existing programme.

If there are roles in your business that are niche and not offered by us, we can source and on board new suppliers that can support specialist requirements.

Unique apprenticeship programmes
Levels of apprenticeships

Leadership and management

Develop your future leaders…

Containing recognised management qualifications from either the Chartered Management Institute or the Institute of Leadership and Management, our leadership and management programmes can help individuals develop as managers, whether they are starting out in their first managerial role, or operating at a senior level, overseeing operations, budgets and large teams.

There is also the option to specialise in areas such as Project Management.

Available apprenticeships include:

Programme

Level

Typical Duration

Team Leader – aimed at first line managers 3 16 – 18 months
Operations / Departmental Managers 5 24 – 30 months
Chartered Management Degree 6 32 – 36 months
Project Management 4 20 – 24 months
Capita Apprenticeships

Customer service

Improve your customer experience…

Our customer service apprenticeship is designed to help apprentices understand and ‘own’ the customer experience; helping them develop into confident customer service operatives who will ‘go the extra mile’ for their customers.

We also offer apprenticeships suited for frontline roles in the public sector, and in financial service customer service adviser roles

Available apprenticeships include:

Programme

Level

Typical Duration

Customer Service Practitioner 2 12 – 14 months
Customer Service Practitioner 3 16 – 18 months
Public Sector Operational Delivery Officer 3 16 – 18 months
The Apprenticeship Levy

Digital and technology

Grow you own tech talent…

Whether developers, engineers or analysts, our technology apprenticeships will help you develop home grown talent ‘in–house’, by giving them the technical knowledge they need to do the job and the soft skills and confidence to deal with a range of stakeholders.

Available apprenticeships include:

Programme

Level

Typical Duration

IT Application Specialist 2 16 – 18 months
IT Application Specialist 3 16 – 18 months
Digital Marketer 3 16 – 18 months
Infrastructure Technician 3 16 – 18 months
Software Developer 4 20 – 24 months
Software Tester 4 20 – 24 months
Network Engineer 4 20 – 24 months
Data Analyst 4 20 – 24 months
Cyber Intrusion Analyst 4 20 – 24 months
Cyber Security Technologist 4 20 – 24 months
Digital and Technology Solutions Professional 6 32 – 36 months

Financial services

Professionalise your workforce…

From accounting to insurance, our Financial Service apprenticeships contain recognised professional qualifications that give you the confidence that your employees meet an industry standard, and also provides them with professional recognition for the job that they do.

Available apprenticeships include:

Programme

Level

Typical Duration

Assistant Accountant 3 16 – 18 months
Professional Accounting Taxation Technician 4 16 – 18 months
Insurance Practitioner 3 16 – 18 months
Insurance Practitioner 4 20 – 24 months
Junior Management Consultant 4 20 – 24 months
Investment Operations Administrator 2 12 – 14 months
Investment Operations Administrator 3 16 – 18 months
Investment Operations Specialist 4 20 – 24 months
Financial Services Customer Adviser 2 12 – 14 months
Senior Financial Services Customer Adviser 3 16 – 18 months
Financial Services Administrator 3 16 – 18 months
apprenticeship programmes

Business

Create a high performing workplace…

Designed to support employees in business support and improvement roles, this apprenticeship provides the underlying knowledge and skills required to contribute towards an efficient and high functioning working environment.

Available apprenticeships include:

Programme

Level

Typical Duration

Business Administration 2 14 months
Business Administration 3 18 months
Business Administration 4 24 months
Capita Apprenticeships London