Why choose Capita?

For any new apprenticeship programme we would recommend that you focus on the new standards, as frameworks will no longer be available in the near future.

The new apprenticeship standards are a key part of the Government’s Apprenticeship reforms. They are developed by groups of employers called Trailblazers. These employers come together on behalf of the relevant sector/s to design apprenticeships based on a real occupation.

They develop a 2 page standard which determines the key competencies (skills, knowledge and behaviours) that someone must have to be able to do that job. It looks a bit like a job description and is an accessible summary to understand if the apprenticeship fits with the roles within your business.

They also design how the apprentice will be assessed in the ‘end point assessment’. They provide a real opportunity to plan a bespoke apprenticeship programme.

Capita Apprenticeships

Programme benefits

Our unique apprenticeship managed service approach enables clients to maximise the potential they can release from publicity funded programmes and the apprenticeship levy. Click here to find out more.

We Understand the levy- we take the strain to navigate the rules and regulations to ensure you reap full benefits from the levy

We understand apprenticeships- we are ahead of the game in delivering the new apprenticeships standards.

Pre- apprenticeship programmes

We are an employer as well


Apprenticeship programmes delivered


Conversion rates (vs 69% average)


Apprentices currently on our programmes


UK Civil Service degree level apprentices pa

Our experience

Capita has significant experience in delivering large scale apprenticeship programmes.

We are the main apprenticeship supplier to a range of Financial Institutions such as Barclays and HSBC; we are also responsible for managing more than 1,000 apprentices across the Civil Service for the first half of 2016.

We have delivered impressive outcomes for our clients, for example, at Barclays, in the area of customer service apprenticeships there was a 20% increase in retention. Whilst at HSBC, we and our client enjoy the highest success rates in the industry.

As an established UK-wide apprenticeship provider, we are able to ensure UK-wide programme consistency whilst meeting the requirements of the funding bodies and administrations in these regions.


We are committed to quality by our actions, accreditations and results. Success rates consistently above market averages and often class leading


Our overall achievement rate this year to date is 88.5%


Our overall achievement rate this year to date is 89.5%

We have achieved 90% success rates for the last two years for the Civil Service Fast Track Scheme.

Our success rates for cohorts to date are double the national average.

We believe that quality begins in the design phase where we test out prototype programmes and ensure that they meet Awarding Body, Ofsted, and SFA compliance; We are Ofsted rated as Good and were awarded the Matrix accreditation in 2016

We have a dedicated quality function and Quality Management System in place.